Life isn't 9 to 5, so neither is our booking system. In just a few clicks you can select your therapist, date and time.
You'll find some of the more important details below and some helpful tips for booking online. All online bookings are made though a third party provider so terms and conditions may vary to booking directly with us.
You can view the full ONLINE BOOKING TERMS & CONDITIONS HERE
When booking online you will need your card details and your diary handy.
You will be asked to leave a small NON-REFUNDABLE reservation fee. This is normally around 60p-£1.50. This deposit is a booking fee held by the third party booking company on a secure server, the salon has no access to this deposit or your card details. If you cancel your appointment (regardless if within the 24 hour cancellation policy) you will lose this reservation fee.
Online bookings can be amended by logging onto your account, you can cancel, re-schedule or re-book from here as long as its at least 24 hours prior to your appointment time. There will be a link on your confirmation email from firstname.lastname@example.org to make amendments.
You will be sent a email reminder and/or a text reminder (if you have provided a mobile number) 3 days before your appointment.
We require 24 hours notice for all cancellations to avoid charges this includes part cancellations and amendments. Please bare this in mind when making same day appointments or changing your booking on arrival.
If it is less than 24 hours to your appointment and you are unable to attend, you will not be able to make amendments via your account and will need to contact us directly to cancel. This helps us free up space and we may be able to offer your appointment out to somone else if we have had enough notice.
ALL cancellations with less than 24 hours notice or unattended appointment will result in a charge of the full amount of your treatment (minus the reservation fee). This charge will be made to the card you made your reservation with by the third party site (we do not have access to your card details).
By booking online you are agreeing to ahere to these charges and terms. Beauty Boutique will not be held resposible for loses incured due to not reading the terms and conditions.
If you have any questions or concerns please contact us, we are more than happy to discuss anything in person with you.